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Get in touch for social payment guidance.

Our team responds by email and provides clear next steps based on your situation.

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Contact details

We provide written guidance only. Please do not send urgent medical queries.

Address: 44 Community Yard, Southwark, London SE1 0QH

Email: [email protected]

Working hours: Monday to Friday, 09:00–17:30

These details help us guide you faster.

Stage of your claim New submission, review, or appeal.

Key dates Decision letters or upcoming deadlines.

Support network Carer, advocate, or support worker details.

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